1. Overview
Ocean Technolab operates the website at www.oceantechnolab.com and provides website design and development, ecommerce solutions, full stack development, software development, mobile app development, graphic design, and digital marketing services.
This Privacy Policy applies to visitors, prospects, clients, partners, and any person who shares information with us through our website, contact form, email, phone, WhatsApp, social channels, or project communication channels.
By using our website or contacting Ocean Technolab, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you use the contact form on our website, we may collect your name, mobile number, email address, and message details so that we can respond to your inquiry.
When you contact us by phone, WhatsApp, email, or social media, we may collect your contact details, business requirements, project brief, company information, files, links, and any other information you choose to share.
When you browse our website, we may collect basic technical information such as device type, browser type, pages visited, approximate location, referral source, and usage activity through analytics, cookies, server logs, or similar technologies.
3. How We Use Information
We use personal and business information to respond to inquiries, schedule calls, prepare proposals, understand project requirements, deliver services, provide support, and maintain client relationships.
We may use contact information to share project updates, invoices, support responses, service notices, or follow-up communication related to website, ecommerce, software, app, design, or marketing work.
We may use website usage information to improve our content, navigation, service pages, performance, security, advertising, and overall user experience.
4. Services and Project Data
For service delivery, clients may share brand assets, business data, website access, hosting access, product information, customer workflows, marketing assets, analytics access, or integration details.
We use project data only for the purpose of planning, designing, developing, testing, launching, maintaining, or marketing the agreed work unless the client gives separate permission for another use.
Client access credentials, confidential files, and business information are handled with care and shared internally only with people who need them for the project or support request.
7. Data Security
We use reasonable technical, administrative, and organizational measures to protect information from unauthorized access, misuse, loss, alteration, or disclosure.
No website, internet transmission, email, or online storage system is completely secure. For sensitive project access or credentials, clients should use secure sharing methods whenever possible.
If we become aware of a security issue affecting personal or client data, we will take appropriate steps to investigate, respond, and notify affected parties where required by applicable law.
8. Data Retention
We retain inquiry, project, support, billing, and communication records for as long as needed to respond to requests, deliver services, meet legal or accounting obligations, resolve disputes, and maintain business records.
Project files and access details may be retained during active work and for a reasonable period after completion to provide support, maintenance, or reference for future requests.
You may request deletion or correction of your personal information, subject to legal, contractual, operational, or legitimate business requirements.
9. Your Rights
Depending on applicable law, you may request access to personal information we hold about you, ask us to correct inaccurate information, request deletion, withdraw consent, or object to certain processing.
To exercise these rights, contact us using the details listed in this Privacy Policy. We may need to verify your identity before acting on a request.
We will respond to privacy requests within a reasonable time and in accordance with applicable legal requirements.
10. Third-Party Links
Our website may link to third-party websites, social media platforms, WhatsApp, portfolio sites, client websites, or external service pages.
Ocean Technolab is not responsible for the privacy practices, content, security, or policies of third-party websites and services.
We recommend reviewing the privacy policy of any external website before sharing personal information with it.
11. Children's Privacy
Our website and services are intended for business users, clients, and general website visitors. They are not directed to children.
We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us so we can review and remove it where appropriate.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.
The latest version will be posted on this page with the updated date. Continued use of our website or services after changes are posted means you accept the updated policy.
13. Contact Us
For privacy questions, requests, or concerns, email us at info@oceantechnolab.com.
You can also contact Ocean Technolab by phone at +91 63535 87504, by WhatsApp at +91 785 999 3590, or by visiting/contacting us at Shreeji Skyline, 615-616, Sun Pharma Road, near Nayra Petrol Pump, Mathura Nagri Society, Atladara, Vadodara, Gujarat.
